While working in a shop would not typically be considered dangerous there are some health and safety concerns you should be aware of. Due to the amount of stock in a typical shop spillages and obstructions in the aisles could be considered the most common forms of hazards in the environment.

A few of the most common types of injury in a shop include:

  • Slips, Trips or Falls
  • Electric Shock
  • Cuts

There are a few steps to take in order to keep everyone safe within a shop environment. These include:

  • Making sure all equipment is fully maintained and checked regularly
  • Ensuring all electric cables and other obstructions are tidied away in a safe place
  • Clean up any broken glass or other hazardous materials as soon as possible
  • Thoroughly clean all surfaces regularly to ensure cleanliness and reduce the chance of slips, trips or falls.

In the event of any accident at work we always advise you seek medical attention first. Make sure your accident is recorded in the accident book if not at the time of accident then as soon as possible afterwards.

The accident book is very important when making a claim for compensation. Although the compensation is not dependant on an entry in the accident book it will certainly help us to present your case with as much evidence as possible.

Compensation guide

Up To
  • Head/Neck
    One Foot
    Both Feet

  • £42,000

The figures displayed are for guidance, for more assistance please call on: 0808 168 5385

24 hr Claims Helpline 0808 168 5385

Slips trips and falls are common in busy retail environments such as shops. It is vital to have a cleaning and inspection system in place in shops, to ensure that all floors are free from hazards and risks. Breakages and spillages occur frequently in shops, which adds to the need for inspecting and cleaning the floors regularly, to reduce the risks of injury. Wet floor signs should always be visible in areas where a spillage has occurred, to warn customers and staff that there is a hazard.


Falling objects is another cause of injury in a shop, particularly when shelves haven’t been stacked efficiently correctly. If you are injured due to another member of staff stacking shelves negligently, you may be able to make a claim for compensation.


Lifting heavy objects should always be avoided when possible, except from when it is absolutely necessary to. Your employer should ensure that you are instructed on how to carry heavy objects safely, in order to reduce the risk of injury. Common injuries from lifting and carrying heavy objects include strains and torn ligaments. Where sharp objects are involved, injuries such as lacerations can occur, which can – if not treated correctly – can become infected and rather severe.


Injuries in shops can also be caused by colleagues, whether its intentionally or non intentionally. Quite often, employers can be held responsible for the actions of their colleagues.

Ways in which you could be injured in a shop at the blame if a colleague include:

  • A failed prank
  • Assault
  • Dropping a heavy object on your head/foot
  • Accidents


If you have been injured in the workplace due to any of the above circumstances, it may be necessary for you to make a claim for compensation against our employer/another colleague. This requires adequate evidence that your employer or another colleague is held responsible for your injuries.

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